frequently asked questions
WHAT CAN WE EXPECT ON OUR VISIT?
PLEASE ARRIVE 5 MINUTES PRIOR TO YOUR SCHEDULED APPOINTMENT TIME. UPON ARRIVAL ALL MEMBERS OF YOUR GROUP MUST CHECK IN FOR YOUR APPOINTMENT TIME AT THE FRONT COUNTER AND COMPLETE THE ELECTRONIC WAIVER. AFTER COMPLETING THE WAIVER, we WILL DIRECT YOU TO YOUR RESERVED ROOM AND AN AXE COACH will PROVIDE AN INTRODUCTION AND DEMONSTATION OF SAFETY AND TECHNIQUE. YOUR GROUP WILL BE PERMITTED TO BEGIN THROWING FOR THE REMAINDER OF THE APPOINTMENT AND THE AXE COACH(s) WILL CHECK IN PERIODICALLY TO ENSURE SAFETY AND FUN FOR THE ENTIRE GROUP. we will check in with you WHEN THE END OF YOUR APPOINTMENT TIME IS APPROACHING AND ALLOW YOU TO PAY ANY OPEN TAB(S). DUE TO COVID CLEANING PROCEDURES WE ASK YOU TO ADHERE TO YOUR SCHEDULED APPOINTMENT TIMES TO ENSURE OUR STAFF HAVE THE APPRORIPATE AMOUNT OF TIME TO CLEAN AND PREPARE THE SPACE PRIOR TO THE NEXT APPOINTMENT.
DO WE NEED AN APPOINTMENT?
Walk-in’s are not Guaranteed and Cost $25 per person per hour. you can save by booking in ADVANCE.
time slots tend to fill up fast, so WE RECOMMEND BOOKING AT LEAST 2 WEEKS IN ADVANCE. FOR A COMPLETE LIST OF CURRENT OPENINGS VISIT OUR BOOKING PAGE. Yes, walk-ins are welcome but not alwasy available right away.
HOW MUCH IS AXE THROWING?
Our basic throwing starts at $20 per person, per hour and includes axes only. add knife or star throwing to your appointment for an additional $5 per person, per hour.
digital throwing starts at $25 per person, per hour.
HOW OLD DO YOU HAVE TO BE?
YOU MUST BE AT LEAST 12 YEARS OLD TO ENTER THE BUSTINAXE BUILDING - THIS INCLUDES SPECTATORS AND PARTICIPANTS. ANYONE UNDER THE AGE OF 18 MUST BE ACCOMPANIED BY AN ADULT THAT IS AT LEAST 25 YEARS OLD.babies, infants, and toddlers are not allowed in the building even in a stroller or car seat. we are not sure why we have had to have that discussion but it falls under the age limit.
HOW BIG CAN OUR GROUP BE?
FOR GROUPS OF SPECTATORS AND PARTICPANTS WITH UP TO 14 PEOPLE, OUR STANDARD AND LARGE GROUP BOOKING IS AVAILABLE. FOR GROUPS WITH 15 OR MORE PEOPLE A SPECIAL LARGE GROUP APPOINTMENT IS REQUIRED TO ACCOMODATE THE ENTIRE GROUP - CONTACT US FOR MORE INFORMATION.
DO YOU HAVE ANY FOOD OR DRINKS? CAN WE BRING OUR OWN?
WE CURRENTLY CARRY A VARIETY OF PEPSI PRODUCTS, ENERGY DRINKS,and WATER. wE DO NOT SERVE FOOD, HOWEVER WE DO OFFER COMPLIMENTARY POPCORN. CARRY-IN FOOD OR BEVERAGES ARE NOT PERMITTED.
HOW MUCH SPACE DOES OUR GROUP GET?
ALL STANDARD AND LARGE GROUP BOOKINGS WITH 14 OR LESS PEOPLE WILL RECIEVE A SEMI-PRIVATE AREA WITH 2 TARGETS DEDICATED TO YOUR GROUP. IF YOU HAVE A GROUP OF 15 OR MORE PEOPLE OR WOULD LIKE TO RESERVE MULTIPLE AREAS for your group, CONTACT US FOR OUR special LARGE GROUP PRICING.
CAN WE/DO WE NEED TO BRING OUR OWN AXE?
MULTIPLE HOUSE AXES will be provided to ALL APPOINTMENTS. PERSONAL AXES WILL BE PERMITTED AT THE DISCReTION OF THE AXE COACH on duty. axes are also available for purchase onsite.
personal axes are only required for league play.
ARE THERE ANY OTHER REQUIREMENTS?
ALL SPECTATORS AND PARTICIPANTS ENTERING THE BUILDING MUST WEAR CLOSED-TOE SHOES. NO outside food or beverages are allowed.
CAN I RESCHEDULE OR CANCEL MY APPOINTMENT?
Reschedule: you may reschedule your appointment via the confirmation email link up to 12 hours BEFORE your appointment. if you need to reschedule within 12 hours BEFORE your appointment, please contact us.
canceL: to recEIve a full refund, we require a minimum OF 12 hourS’ notice BEFORE YOUR appointment. any cancellation requests within 12 hours BEFORE your appointment time will be given the option for a 50% refund or to reschedule the appointment for a later date.